2020 Season Message
To Our Central Valley Community and Faithful Island Waterpark Guests:
Our Island Waterpark team has been working diligently (utilizing resources from health experts, industry associations, as well as the CDC) to create a guide to park opening, keeping in mind there is no evidence that COVID-19 can be spread through properly maintained pool water. This guide addresses all aspects of our operations for guest and team member safety including social distancing, sanitization, reduced capacity, updated guidelines and practices.
As a summer destination we pride ourselves on both serving our community and creating amazing memories and experiences for our guests and team members alike. The safety and well-being of our guests and team members is, as it has always been, our main priority and concern.
We have monitored all California public health orders issued by the State, County, and City. With this information and guidance in hand, and in order to best serve our community and the Central Valley, we have made the difficult decision to cancel our 2020 operating season. We are deeply disappointed, and this is not a decision that comes lightly. In all good conscience, we cannot provide the exciting experience that you have come to expect from Island Waterpark and still maintain the necessary social distancing. This is our way of doing our part to keep you safe and get our great State of California healthy and back on its feet.
So, what happens next?
We remain committed, as always, to providing outstanding Guest Service
- All purchased Season Passes have already been automatically extended for use through the 2021 season. If you wish to receive a refund just hit the refund link below and follow the directions.
- Our Maintenance and Operations Teams will spend this off season making enhancements to the park, so we will shine brighter than ever for Opening Day 2021!
- Want to book a group or school event for 2021? Our Group Sales Department will be more than happy to assist with those plans. Contact us at firstname.lastname@example.org.
Looking ahead to 2021
On behalf of our entire team we hope that you and your family remain well. We will miss seeing you this summer. The Island Waterpark symbolizes fun, togetherness, shared experiences and memories. Summer is just not summer without The Island Waterpark. We will all get through this together and you know that we will be right here ready to provide those amazing adventures and experiences for you in 2021.